Zycus: Strengthening Seqwater's Governance & Visibility

Article Procurement Technology Zycus: Strengthening Seqwater's Governance & Visibility By Aaron McMillan April 23, 2026 undefined mins Share Share Seqwater Goes Live with AI-Guided Procurement on Zycus, Strengthening Governance and Visibility (Credit: Zycus) Queensland's Seqwater launches AI-driven procurement with Zycus, replacing manual tasks with Merlin AI to boost governance, visibility and S2P efficiency Zycus, a global leader in Source-to-Pay (S2P) solutions powered by Merlin Agentic AI, today announced that Seqwater, the Queensland Bulk Water Supply Authority, has successfully gone live with the initial phase of its enterprise-wide procurement transformation programme. Serving millions of residents across South East Queensland, Seqwater is undertaking a strategic shift to modernise its procurement function - transitioning from fragmented, manual processes to a digitally enabled, insight-driven operating model. As part of this transformation, Seqwater has selected Zycus’ full-suite S2P platform, deploying capabilities through a phased implementation approach. The first phase introduces AI-guided procurement via Merlin Intake, establishing a unified entry point for business users and enabling more intuitive, compliant engagement across procurement activities. A robust digital foundation Seqwater has now successfully implemented Zycus Source-to-Contract (S2C) capabilities, including Contract Lifecycle Management (iContract), Supplier Management (iSupplier) and strategic sourcing (iSource). This milestone establishes a robust digital foundation with embedded workflows, enhanced accountability and end-to-end visibility. The go-live represents a step-change in procurement maturity, delivering: End-to-end pipeline visibility , with real-time insights into sourcing activities and award status A single, authoritative source of supplier data , improving consistency, accessibility and control Supplier self-service functionality , enabling real-time management of compliance documentation and invoice tracking Enhanced transparency across risk, value and activity to support stronger governance and decision-making A transition to structured, system-driven processes that reduce manual effort and increase operational efficiency André Harvey, Chief Procurement Officer, Seqwater “This transformation represents a pivotal shift for Seqwater” said André Harvey, Chief Procurement Officer, Seqwater. “Moving to a single, integrated platform provides the visibility, governance and structure required to manage procurement at scale and support the organisation’s long-term objectives.” Aatish Dedhia, Founder and CEO of Zycus Seqwater will continue to expand its deployment across the Source-to-Pay lifecycle, with Procure-to-Pay (P2P) capabilities planned in the next phase. This will further enhance automation and deliver a more seamless, user-centric buying and invoicing experience. “Seqwater’s go-live marks a significant milestone in building a modern, intelligent procurement function,” adds Aatish Dedhia, Founder and CEO, Zycus. “We are proud to partner with Seqwater as they advance toward a fully integrated, AI-enabled procurement ecosystem.” Company portals Seqwater Zycus Executives Aatish Dedhia Founder and CEO at Zycus Andre Harvey Chief Procurement Officer Tags Procurement Transformation AI-Guided Procurement Zycus Seqwater Source-to-Pay