House Standing Committee on Health, Aged Care and Disability (part 2 of 2)
28 November 2025
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House Standing Committee on Health, Aged Care and Disability Australian Parliament
00:00 - 00:54
Speaker 32
To bring families together. Now we talked about hubs for services, but the other really important thing about hubs is bringing families together. You've got amazing people already sitting around the table here, including, the people in the room with you that have already talked about the importance of bringing families together. So for the playgroups, for example, where families can get together, it can be culturally appropriate, language specific. And, again, that's about putting information in the hands of the families.
But I must say, really important here, do not underestimate the power of a digital ecosystem in this country. All our parents are born into the digital world. We do have to take into consideration differences in people's access to data, etcetera. But we underestimate and have underpowered ourselves digitally. And we need a digital ecosystem that can parallel our actual ecosystem.
00:54 - 01:23
Speaker 29
We have a virtual hub that we've developed, co designed it with families who don't speak a lot of English, who have access issues, and they were able to access information and they tell us they get stuck. And we were able to tear up that information. So eventually, you might have to speak to someone. But just this initial evaluation showed that families were actually able to take... Have less health services and realized they needed more social services.
Yeah. So we cannot underestimate the importance of the digital ecosystem.
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