Joint Standing Committee on Implementation of the National Redress Scheme — hearing of 13 March 2026: transcript & video · Polyfact

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Joint Standing Committee on Implementation of the National Redress Scheme

12 March 2026

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Contents updated on 21 Oct 2026

The committee opens its hearing on the National Redress Scheme, establishes context and member roles, and hears detailed evidence from Tuwart Place on survivor‑governed support, WA subsidised kinship care being treated as ‘private placements’, exclusion from Find and Connect and national survivor forums, and operational issues including FOI records, communication barriers, AI ‘assurance letters’ and end‑of‑scheme risks.

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Opening, mandate and Tuwart Place evidence

27:18

Opening and Tuwart Place focus on kinship care

27:18

Opening of hearing and member introductions

27:18

Witness 1 (Tuwart Place) — opening statement on kinship care exclusion

28:30

Q&A — Chair: scope and numbers of kinship placements

33:50

WA state inquiry findings and government position

38:24

Remote participation and estimates of affected cohort

40:49

Tuwart Place — Find and Connect exclusion and survivor voice

42:29

Find and Connect — exclusion of Tuwart Place and funding model

42:29

Critique of DSS rationale and call for open tender

46:29

Alliance of Forgotten Australians access blocked via Find and Connect rules

51:32

Kinship placement eligibility, scheme operations and session close

52:15

Kinship care FOI documents and administrative solution

52:15

Human impact of ineligibility decisions on survivors

56:21

Discovery of barrier, interaction with WA schemes and cohort gaps

59:09

Operational feedback — communications, records and end‑of‑scheme risks

01:01:49

ANAO audit findings and scheme under‑delivery

01:04:25

8‑year review priorities and late surge planning

01:06:13

Assurance letters, AI pattern‑detection and retraumatisation

01:07:06

Chair’s thanks and positive news on Tuwart Place premises

01:10:00

Micah Projects — scheme impacts and reform priorities

01:14:52

Micah Projects — scheme harms, complexity and processing practice

01:14:52

Witness 2 (Micah Projects) — opening statement on scheme harms

01:14:52

Complex redress workflow, clinical support gaps and severe distress

01:18:06

Access to information and outreach challenges post‑regional media collapse

01:22:05

Independent decision makers — rising rejection rates and poor reasoning

01:24:34

Outcome letters, removal of outcome calls and literacy issues

01:27:44

Post‑scheme support and risk of losing specialist services

01:30:36

Q&A — resourcing, waitlists, clinical and case‑management roles

01:32:05

Processing reforms, timeframes and limited benefits of skipping outcome calls

01:37:52

Micah Projects — burden of proof, records and reform priorities

01:43:04

Burden of proof shift and disbelief of abuse under age five

01:43:04

ANAO report, record‑keeping failures and access to records delays

01:50:40

Survivor roundtables — low participation and limited follow‑through

01:55:00

Micah’s priorities — extension, post‑scheme support and survivor‑led services

01:57:22

Civil law, support services and trauma‑informed reform

02:07:32

Australian Lawyers Alliance — need for extension and civil law gaps

02:07:32

Witness 3 (Australian Lawyers Alliance) — support for extension

02:07:32

Civil litigation landscape and vicarious liability uncertainties

02:12:58

Consequences of scheme closure without civil law reform

02:16:58

Overlap of redress and civil claims and data gaps

02:20:32

Impact of application deadlines and need for extension

02:23:29

Australian Lawyers Alliance — support services, trauma‑informed practice and releases

02:26:48

Support services under strain and need for embedded clinical care

02:26:48

Trauma‑informed practice assessment and recommendations

02:34:58

Risks of releases and need for mandatory legal advice

02:38:42

Relationships Australia — indefinite extension, access and trauma‑informed reforms

02:41:57

Witness 4 (Relationships Australia) — call for indefinite extension

02:41:57

Processing delays, record issues and survivor waitlists

02:47:38

Funding, Find and Connect and data transparency (WA focus)

02:53:48

Service coverage in regional WA and outreach challenges

02:58:04

Requests for further information, suspicion and impact on credibility

03:03:22

8‑year review priorities and trauma‑informed quality oversight

03:08:44

Trauma‑informed reforms: calls, letters and expectations

03:14:41

DSS officials — performance, vulnerable cohorts and scheme future

03:34:23

DSS officials — scheme performance, trauma‑informed practice and operations

03:34:23

Witness 5 (DSS) — opening, scheme statistics and challenges

03:34:23

Committee challenge on trauma‑informed practice and IDM example

03:40:31

Training, quality framework and history of trauma‑informed commitments

03:45:35

Phone line performance, lack of voicemail and email access

03:55:08

Acknowledgement calls, outbound contact and timeliness trade‑offs

04:05:20

Staffing levels, vacancies and resourcing constraints

04:08:23

Processing times data, rejected claims and standard of proof concerns

04:14:43

DSS officials — vulnerable cohorts, specific issues and transition planning

04:20:51

High‑control institutions, cult‑like groups and Jehovah’s Witnesses

04:20:51

WA kinship/foster placements issue and Chewart Place participation

04:39:40

Medical procedure abuse guidance and retrospective corrections

04:43:49

Transition planning, communication strategy and backlog risk

04:45:49

Closing reflections and next steps

04:49:00

Joint Standing Committee on Implementation of the National Redress Scheme

12 March 2026

Joint Standing Committee on Implementation of the National Redress Scheme Fri, 13 Mar 2026 Australian Parliament

27:17 - 28:08

Speaker 9

And I'd like to, declare that this meeting, a joint standing committee into the implementation of the national redress scheme inquiry into the continuing operation of the national redress scheme is open. I acknowledge the traditional custodians of the land, the Ngunnawal and Nambri people, and on the land that we meet today and pay my respects to elders past, present, and present and all indigenous peoples across Australia. I remind all present that as chair, I will ensure the proceedings are conducted in an orderly, respectful, and courteous manner, and the hearing will be audio broadcast, and the transcripts of the proceeding will be published on the parliament's website. I invite members of the committee to now introduce themselves, and we'll start down here with the deputy chair.

28:08 - 28:14

Speaker 52

Thank you. My name's Dean Smith. I'm a liberal senator from Western Australia and deputy chair of the committee. Beautiful.

28:14 - 28:18

Speaker 9

I'm Jody Ballier, the federal member for Dunkley in Frankston, Victoria.

28:18 - 28:21

Speaker 15

Yeah. I'm David Shubridge, a green senator from New South Wales.

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