Joint Standing Committee on the National Disability Insurance Scheme - Sydney, NSW (part 2 of 2)
15 May 2026
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Joint Standing Committee on the National Disability Insurance Scheme Australian Parliament
00:00 - 00:40
Speaker 50
A large proportion of the market is unregistered, and so therefore, there's no real visibility about incidents that occur, whether that's a safety concern, a health concern, a quality concern, or even, fraud and... Unless somebody reports it. So the commission does have, oversight, of course, or has, ability to step in where complaints are made about a nonregistered provider, but they don't have mandatory reporting of those nonregistered providers. So it's reliant upon the general public, the participants, or indeed other service providers to make those
00:40 - 00:54
Speaker 22
commission do? What do you think needs to improve, in regards to the commission in order to, I suppose, safeguard our, participants and improve the integrity of the scheme?
00:54 - 01:28
Speaker 50
Well, registration is a key part, and and that's not gonna be an automatic fix. And I think, it's recognized that, yes, not all registered providers at the moment are, necessarily operating the way they should, but there are checks and balances and there is oversight of those those providers. So there's, mandatory reporting that happens. There's regular audits. The commission has the right to, come in and and look at everything we do, the right to, to penalize us if we don't report matters.
01:29 - 01:33
Speaker 22
So is is it the point that we need more more providers registered in the first place?
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