Community Development and Justice Standing Committee (Public Trustee, 9 November 2026) · Polyfact

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Community Development and Justice Standing Committee (Public Trustee, 9 November 2026)

9 November 2026

Contents updated on 9 Nov 2026

The Chair opens the hearing on the guardianship and administration system, records formalities with the Public Trustee, then probes media reports on reserve drawdowns, complaint levels and changes to wills services, leading to clarification of the targeted “Wills on Wheels” eligibility and an outline of the temporary fee relief arrangements, use of reserves and the shift toward a partially appropriated funding model to end cross‑subsidisation by 2027.

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Hearing opening, media scrutiny and funding model

00:05

Opening of hearing and witness introductions

00:05

Media report on reserves, complaints and wills service

01:46

Wills on Wheels — eligibility tightening, not cuts

07:02

Future funding model and end of cross‑subsidisation

08:25

Compensation caseloads and growing legal pressures

10:38

Compensation matters — briefing process and resourcing

10:38

High legal caseloads and increasing SAT‑related disputes

15:06

Represented persons in prison and post‑release support

18:11

Represented persons in prison — pensions and financial hardship

18:11

Support on release — banking, accommodation and notification gaps

21:15

Governance arrangements and private administrator oversight

25:29

Advisory board — mandate, fee review and future governance

25:29

Private administrators — oversight, certificates of loss and complaints

28:39

Complaints about private administrators — section 86 process

34:00

Private administrators — communication and reminder systems

36:20

Freezing bank accounts — criteria and safeguards

37:19

Regional represented persons — access, supports and outreach

40:28

Client funds, decision‑making capacity and revocation of orders

44:16

Trust and administration funds — information access and discretionary spending

44:16

Business activities while under administration — capacity issues

48:43

Banking requirements at 18 — private administrators and account naming

50:56

Revocation of administration orders — handover process and delays

53:41

Investment framework, client risk and service accessibility

01:00:35

Public Trustee investment strategy and client risk exposure

01:00:35

Accessibility of trust managers — staffing and online improvements

01:05:38

Community Development and Justice Standing Committee (Public Trustee, 9 November 2026)

9 November 2026

Community Development and Justice Standing Committee Sun, 8 Nov 2026 Parliament of Western Australia

00:05 - 00:22

Speaker 11

Okay, my name is Peter Rundle, member for Roe, and I'm the chair of the Community Development and Justice Standing Committee. We have already acknowledged the traditional owners today. And if I can ask our committee members to introduce themselves.

00:22 - 00:26

Speaker 2

Morning, Dan Bull, member for Maylands and deputy chair of the committee.

00:26 - 00:29

Speaker 9

Hello. Liam Staltari, member for Carine.

00:29 - 00:32

Speaker 1

Lisa Munday, member for Dawesville.

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Parliament of Western Australia

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Parliament of Western Australia

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Try it free, or come back on 23 November: the transcript will be public.

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