Senate Environment and Communications Legislation Committee (part 2 of 2)
9 November 2026
Contents updated on 9 Nov 2026
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Senate Environment and Communications Legislation Committee Parliament of Australia
Follow its sittings00:00 - 01:06
Speaker 2
should have a reasonable steps standard included into the duty as well as cost and privacy added as considerations for identifying how the duty of care is regarded to have been met. I would just add that those three elements were included in one form or another in the exposure draft version of the legislation, of the bill, my apologies, and it's not clear why they have been removed. We would also recommend including freedom of expression also as a distinct kind of category as a consideration. Now, these elements, they're not about industry kind of shirking their responsibilities that they should have to protect users from reasonably identifiable harms. They're also not loopholes.
What they are is just adding kind of elements and kind of scaffolding to make sure that the duty of care is as workable and effective and risk-based as possible.
01:06 - 01:56
Speaker 3
I think if I reflect on the work of the former coalition government in enacting the Online Safety Act, introducing the world's first eSafety Commissioner, we did that because the platforms were being demonstrably irresponsible in their care for Australians and particularly children. What has changed, because one of the reasons that we are in this mess that we're in now with this legislation before the Parliament, is there has been a history of platforms not taking online safety seriously enough? So, has the penny dropped that for the social media platforms they need to do everything to keep children in particular safe online?
01:56 - 02:50
Speaker 2
Senator, safety and safety by design, they are a core elements for how Snapchat is designed and how we run it. Every decision that's made within Snap goes through a prism of making sure that our users have a space that is as safe and kind of beneficial for them to use our platform. You know there's been many kind of design decisions that we've made to further that and to implement that. You know, for example, I'll just give a couple of examples, you know, we've made the decision that our users cannot talk to each other one-on-one unless they've both added each other as friends. We have laid moderation on our public content, easy-to-use reporting tools, and 24/7 safety team including a team in Sydney.
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