Financial Services Regulation Committee
22 July 2026
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Financial Services Regulation Committee House of Lords
00:03 - 00:42
Speaker 8
Welcome to today's session, which is the eighth oral evidence session as part of the committee's inquiry into the regulation of the consumer insurance market. And I thank you to Mr. Hargreaves, Mr. Storah, and Mr. Turner for attending. The session is open to the public, it's broadcast live and subsequently accessible via the parliamentary website. A verbatim transcript will be taken of the evidence and will be put on the parliamentary website. Before we move to the detailed questions, could I invite each of you briefly to introduce yourselves, and then I'll get going with the first question.
00:42 - 01:03
Speaker 4
Hi, I'm Alistair Hargreaves, I'm UK insurance CEO of Admiral. Thank you for inviting me to give evidence today. Admiral is a motor insurance company that's established as a motor insurance company about 30 years ago, has grown to serve about 9 million customers, including in home and travel insurance.
01:03 - 01:24
Speaker 5
Hi, I'm Jason Storah, I'm the CEO of Aviva's UK and Ireland general insurance business. Aviva is the leading insurance company, wealth and retirement business in the UK. We have 21 million customers in total, and we insure about one in five homeowners and one in five travel policyholders in the UK.
01:24 - 01:46
Speaker 6
Nick Turner, I'm the CEO of NFU Mutual. We have about 935,000 customers. We're a rurally focused mutual insurer, so we're owned by our members, which does make life a bit easier for us to think about what's the core purpose of our organisation. But that's us, focused on rural communities.
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